Policies

Licence # 085-2020

- Contactless self check in for easy arrivals

-Credit card required for reservation

- Full payment at time of booking

-No pets

- No smoking

- Charges apply for damages to rooms

- Additional cleaning fees will be charged if needed

-Children under the age of 12 not permitted. Reservations will be cancelled and no refund given to guests arriving with children under the age of 12. Reservations made without adherence to our policies, will be subject to our standard cancellation

-We have Ring Home Security Cameras on the property in public areas for your safety as well as ours

*** Current Covid restrictions in Niagara: individual rooms must only be occupied by members of a single household. 

Cancellation

A 20% fee is charged for all cancellations and date changes (per booked room). If you cancel or change the date of a reservation within one week of your arrival and we are not able to re book the room you will be charged for the room. Cancellations and date changes made 24 hours prior to arrival are non refundable.

*This policy applies to all Covid-19 related cancellations.